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Merchant Marco Hotel Hangzhou is located on Pinghai road by the West Lake in the city center, only 300 meters away from exit D of longxiangqiao station of Metro Line 1. In 2013, all guest rooms were newly decorated and equipped with disinfection cabinet, humidifier and intelligent toilet cover.
This is a classic European style business hotel, which is operated and managed by Marco Polo Hotel management company. It has won many awards such as 'China Hotel Venus Award', 'tourist satisfaction service enterprise' and so on.
The hotel adopts Italian style design, reflecting the characteristics of 'European style, green life, noble taste, freedom and romance'. The rooms are spacious and warm, equipped with high-quality bedding and advanced bath products.
In addition, the hotel has Xiangdu Chinese restaurant, Jiya fine Japanese food restaurant, authentic Italian thin bottom pizza beer bar, Mediterranean coffee shop, all lake view luxury banquet hall, boutique shopping mall, all kinds of conference rooms, large underground parking garage and other supporting facilities, so that Chinese and foreign guests can enjoy convenient, comfortable, quiet and thoughtful service.
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FAQs when booking at Merchant Marco Hotel Hangzhou

  • How far is the hotel from Hangzhou Xiaoshan International Airport?

    Merchant Marco Hotel Hangzhou is 25.4km from the airport.

  • Does Merchant Marco Hotel Hangzhou offer airport shuttle service?

    No, the hotel does not offer airport shuttle service.

  • What are the check-in and check-out time at Merchant Marco Hotel Hangzhou?

    Check-in time is from 14:00, and check-out time is until 12:00 at Merchant Marco Hotel Hangzhou.

  • Does Merchant Marco Hotel Hangzhou have a pool or gym?

    The hotel has a gym, but no pool. See details about other facilities on this page.

  • Does Merchant Marco Hotel Hangzhou have a restaurant?

    Yes, you could have a meal in the hotel.

  • Does Merchant Marco Hotel Hangzhou offer internet or wifi?

    Yes, please request it when you check in the hotel.

  • Does Merchant Marco Hotel Hangzhou accept prepaid room charge?

    Yes, please contact us after submitting a reservation.

  • Does Merchant Marco Hotel Hangzhou accept credit card payments?

    Yes, VISA Master AMEX JCB could be accepted.

  • How much is the breakfast at Merchant Marco Hotel Hangzhou?

    Each costs cny79 for extra breakfast.

  • How much does it cost to stay at Merchant Marco Hotel Hangzhou?

    The room prices is from cny698, but it may vary depending on your stay(e.g. dates, room type etc.).

Reviews more
  • connie8989
    The room is very big and spacious, and two apples are given away every day. It's very convenient to walk to the West Lake. In addition, the hotel has a bicycle rental service. You can ride to Baidi SUDI.
    2024-01-28
  • domst
    Very good environment and service, very good location
    2024-01-10
  • ccm1234
    Air conditioning is not the best. The room is a little hot. I want to cool it for a while, but I can't. maybe it's autumn and winter. The TV is embedded and can't connect to other equipment
    2024-01-06
  • marxma
    The hotel is very warm and well located. It is 300m away from Metro 1 and 600m away from the West Lake. It takes 10-15 minutes to walk. The surrounding catering is also very convenient
    2023-12-27
  • fruitfruit2
    The hotel is very close to the West Lake. It's only 10 minutes' walk away. A pleasant stay
    2023-12-21
  • gracefan2000
    Close to the West Lake, clean and high-grade
    2023-12-20
  • fawenla
    When the plane arrived in Hangzhou, the overall feeling was that the hotel was pretty good, not far from the West Lake. Hangzhou 4-star hotel should be quite good. If it makes further progress, I hope the hotel will make more efforts in service
    2023-12-12
  • L-O-V-E
    The location of the hotel is good, about 10 minutes' walk from the West Lake. There are also subway stations and bus stations around, which are convenient for travel. The room is clean, the bathroom has direct drinking water, and there are fruits and candy. Breakfast is also quite rich. recommend
    2023-12-12
  • fiona_prajna
    Good hardware, average service. It's close to the West Lake and the subway station. The only disadvantage is that the window is just facing Zhejiang University Hospital, which is a little uncomfortable.
    2023-12-11
  • ALANA
    very nice
    2023-12-10
  • E01924688
    Very good, very good location, but the price is also high
    2023-12-09
  • artemus
    commonly
    2023-12-08
  • fmerry
    Convenient place
    2023-12-08
  • melvin_tian
    The location of the hotel is good. It's very convenient to get to the West Lake. The service is also good. I also have more choices. The facilities are also good. The shortage is that there are not many restaurants in the hotel to choose from. If you don't want to eat out in rainy days, you have no choice. In addition, there is no supermarket for accessories, so it is not convenient to buy daily necessities.
    2023-12-05
  • ddt0510
    The bathtub is good and the water temperature is appropriate. The toiletries are very good. The type of breakfast is average.
    2023-12-05
  • salt soda
    Good location, convenient transportation, everything to eat, central area, good service attitude, recommended?...............
    2023-12-03
  • davidlee73
    We all know the hotels in Hangzhou. It's a tourist city. It's very close to the subway. It's convenient to travel. It's OK to live. I don't feel very special.
    2023-12-03
  • evaxiao75
    Good, good, good, good, good, good, good, good, good
    2023-12-02
  • a0002003
    The front desk attitude is very good, the room is quite different from the pictures on the Internet
    2023-11-29
  • joyofei
    Good environment, very close to the West Lake
    2023-11-28
  • calan2008
    It's close to the West Lake and the service is also very good. The room is clean.
    2023-11-27
  • sunbld
    I don't like your style very much. The equipment is old.
    2023-11-27
  • alisa730
    very good
    2023-11-27
  • candy07221
    It's very good, it's clean, it's in a good location, and it's free of charge.
    2023-11-24
  • NELSONSU
    The geographical environment is very good. The surrounding food, use and pharmacies are very close to Metro Line 1 and the West Lake scenic spot. Generally speaking, it is very convenient. I recommend it.
    2023-11-22
  • rainy_ng
    Another day, the front desk helped me change to the same room. There is no window. I'm a little bent. I'll have a window next time. The surrounding environment doesn't matter. It takes five minutes to walk to the subway station and eight minutes to the West Lake.
    2023-11-21
  • jiupeng
    The geographical location is quite good and close to the West Lake
    2023-11-19
  • ivy0728
    It's a long time ago, but it's a good location. It's only 15 minutes' walk to the West Lake, and there are many hotels around it. It's very refreshing when I check out. I didn't ask the cleaner to check. There are welcome fruits, but there's no free water! Bathtub perspective, the overall is good
    2023-11-18
  • daystar116
    In a hurry, I was surprised to stay in this hotel, but to be honest, except the lobby, the software and hardware of this hotel are still good!
    2023-11-18
  • lyx929
    It's very lively and convenient around. It's close to the West Lake
    2023-11-18
  • jiangyubo
    I have stayed in the hotel for many times. I feel the hotel is really good. The room is clean and the service is very friendly, especially the front desk service. I will choose it next time! Very good overall, very good value. Satisfied!
    2023-11-16
  • liangyi66
    The environment of the hotel is very good and the service is very considerate. It's very close to the West Lake and the traffic is very convenient. No breakfast. Generally speaking, the cost performance is very high.
    2023-11-15
  • cecaa
    I feel average. I won't consider living here next time
    2023-11-11
  • niuniu8
    The hotel has a good environment and convenient transportation.
    2023-11-11
  • asaboy989602
    The opposition seafang Palace
    2023-11-10
  • yangjiexiong
    good
    2023-11-08
  • lilu_2004
    You can directly see the west lake where you live. The rooms are very beautiful and big, the facilities are very good, and the service is also of a high standard. I'm particularly satisfied!
    2023-11-07
  • sunflower0220
    just so so.
    2023-11-05
  • graceapple70
    The room is big
    2023-11-05
  • bai0530
    Good environment
    2023-11-02
  • braun
    It's very close to the West Lake. The lake view room has been upgraded. It's a very good experience.
    2023-11-01
  • e02138736
    The cost performance of the hotel is really good. Living around the West Lake at a price of more than 400, the quasi four-star facilities and equipment are worth recommending.
    2023-11-01
  • e00876199
    OK, good breakfast. It's good
    2023-10-30
  • xdlstc
    A hotel with a very good location should have been built for a long time. The outside looks shabby when you go for the first time, but the contrast inside is good. Quite quiet and comfortable. It's not expensive
    2023-10-29
  • leisandy
    It's close to the West Lake. It's not bad
    2023-10-29
  • emmaif
    Very clean, but the room is a little small. I'm on the executive floor
    2023-10-29
  • carlostw
    The location is good. The facilities are a little old. It's inconvenient to park
    2023-10-28
  • ayola
    Good hotel! Very considerate service!
    2023-10-28
  • yunleisland
    The hotel is very considerate and comfortable. The whole family, old and young, like it very much
    2023-10-27
  • lwj1182
    very good
    2023-10-27
  • licaiyan88
    The room is a little small, others feel good
    2023-10-26
  • e00040309
    The hotel service is OK, the lobby is not big, the room decoration is OK, the shampoo and shower gel are in the original bottle, and fruits are also delivered. It's not too close to the West Lake, 15 minutes.
    2023-10-25

Tel:+86-571-87018888

Address: 38 Pinghai Road, near Huansha road

Opened in 2001, Merchant Marco Hotel Hangzhou.