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Merchant Marco Hotel Hangzhou is located on Pinghai road by the West Lake in the city center, only 300 meters away from exit D of longxiangqiao station of Metro Line 1. In 2013, all guest rooms were newly decorated and equipped with disinfection cabinet, humidifier and intelligent toilet cover.
This is a classic European style business hotel, which is operated and managed by Marco Polo Hotel management company. It has won many awards such as 'China Hotel Venus Award', 'tourist satisfaction service enterprise' and so on.
The hotel adopts Italian style design, reflecting the characteristics of 'European style, green life, noble taste, freedom and romance'. The rooms are spacious and warm, equipped with high-quality bedding and advanced bath products.
In addition, the hotel has Xiangdu Chinese restaurant, Jiya fine Japanese food restaurant, authentic Italian thin bottom pizza beer bar, Mediterranean coffee shop, all lake view luxury banquet hall, boutique shopping mall, all kinds of conference rooms, large underground parking garage and other supporting facilities, so that Chinese and foreign guests can enjoy convenient, comfortable, quiet and thoughtful service.
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FAQs when booking at Merchant Marco Hotel Hangzhou
  • How far is the hotel from Hangzhou Xiaoshan International Airport?

    Merchant Marco Hotel Hangzhou is 25.4km from the airport.

  • Does Merchant Marco Hotel Hangzhou offer airport shuttle service?

    No, the hotel does not offer airport shuttle service.

  • What are the check-in and check-out time at Merchant Marco Hotel Hangzhou?

    Check-in time is from 14:00, and check-out time is until 12:00 at Merchant Marco Hotel Hangzhou.

  • Does Merchant Marco Hotel Hangzhou have a pool or gym?

    The hotel has a gym, but no pool. See details about other facilities on this page.

  • Does Merchant Marco Hotel Hangzhou have a restaurant?

    Yes, you could have a meal in the hotel.

  • Does Merchant Marco Hotel Hangzhou offer internet or wifi?

    Yes, please request it when you check in the hotel.

  • Does Merchant Marco Hotel Hangzhou accept prepaid room charge?

    Yes, please contact us after submitting a reservation.

  • Does Merchant Marco Hotel Hangzhou accept credit card payments?

    No, the hotel does not accept credit card payment.

  • How much is the breakfast at Merchant Marco Hotel Hangzhou?

    Each costs cny79 for extra breakfast.

  • How much does it cost to stay at Merchant Marco Hotel Hangzhou?

    The room prices is from cny439, but it may vary depending on your stay(e.g. dates, room type etc.).

Reviews more
  • binglengyeer
    Superior geographical location and good service quality.
  • elsiecs
    The reception was a little, but I could speak English and was able to rest. There is a Japanese guide in the room. Moreover, it was very good that the taxi arrangement was immediately corresponded. Subway station is convenient near you, so I want to use it again.
  • gjjwwt
    The environment is good, and it's very close to the West Lake. Breakfast is average, and we have to go early. There are many people late
  • mrwolf
    It's for foreign guests (Japanese customers). The Japanese have always been very careful, so the Japanese may have a good evaluation
  • andre1984
    Frequent customers, all regular customers
  • liu62235588
    The hotel is located on Pinghai Road, with convenient transportation. It takes more than ten minutes to the West Lake. The facilities are relatively new and the service is also very good. The requirements for early check-in, slightly delayed check-out and adding quilts have been met. There is a large amount of water for bathing. Children like coconut flavored hand sanitizer very much. In short, the price of less than 500 is very cost-effective.
  • im_clx
    Not refined enough, low configuration
  • Littlebabe
    Four star hotel, the exterior wall of the hotel is old, but the room facilities are OK! By the West Lake, you can enjoy the scenery of the West Lake! It's convenient to go anywhere around. It's very convenient
  • alicejob
    It's about seven or eight minutes' walk from the West Lake. The surrounding hotels and supermarkets are very complete. The service was also quite friendly. When I saw the baby with me, I also presented the baby's toiletries and small toys. The room was upgraded for free for the first time. Great. Breakfast is from 6:30 to 10:00, but it's not very rich. The facilities in the room are a little old.
  • lillianwyw
    The location of the hotel is excellent. It is very close to the West Lake and the city center. It is close to the subway station. It is extremely convenient to travel. The hotel itself is relatively ordinary. There are mosquitoes in the room and several bags were bitten
  • e02203606
  • E02270246
    Girlfriends love it. She's a picky Virgo. You can see it! Prove me and this hotel are good!
  • Sean2012
    This hotel is worth living, and the cleaning elder sister is also very quality!
  • wengping
    not bad
  • litieyi
    The hotel has a good location, close to the West Lake scenic spot, elegant environment and quiet in the noise; The service level of the hotel is OK. The breakfast is more palatable, but it's a pity to send only one breakfast; The hardware facilities are OK, the room is clean and hygienic, and people can live at ease; There are tea gardens and farmyards around, which are convenient for eating and drinking tea; It is an ideal accommodation choice for leisure tourism in Hangzhou.
  • tallyang
    Marco Polo has lived in this family for many years. Convenient transportation, 10 minutes walk from the subway entrance. Walk to the West Lake for 20 minutes. It's also convenient to eat around. The health is good. Sometimes you can enjoy the night view of the West Lake. Breakfast is also rich. If it's not tourism season, the price is OK. The room decoration and bedding are very comfortable.
  • jennifer_xm
    Very satisfied with the hotel, very good in all aspects
  • jjyu521
    Convenient transportation and travel. It's a must stay hotel every time you come to Hangzhou! A trusted and recommended hotel!
  • ma2020
    It's OK. It's not convenient to park. Everything else is OK
  • anical2006
    I feel very warm and classy. The whole family is satisfied
  • e00019893
    It's very good. It's very close to the West Lake. The hotel is also very clean. Come here next time
  • samsam555
    not bad
  • amyyamei
    Not bad
  • baobaobaba
    The location is convenient. It is not far from the subway station and West Lake, but also avoids being too close to the scenic spots. It's too noisy. When leaving the store, I left my lipstick in my room. The front desk called specially. What a surprise
  • garfieldpal
  • andy_lie
    It's close to the West Lake. It's only a few minutes' walk. It's convenient to eat around. It's very close to the subway
  • anuo75
    The special deluxe room booked is cost-effective. It's the West Lake fountain ten minutes' walk. There's a lot of food in the surrounding shopping malls. It's zhiweiguan at night. The health of the hotel is good. After all, it is a chain. The facilities are in place. I should stay next time.
  • yuanyong_v
    Best service, extremely efficient
  • sabrina_cn
    Overall, it's pretty good. It's just that hygiene has a dead corner and there are insects in it
  • jiding
    Travel is a good choice, but the price is a little higher
  • apporal
    I'll come again next time
  • eppwywy
    First of all, the geographical location is very convenient. The room is spacious and clean. The hotel is very good overall, the service attitude is very good, catering and entertainment are all good. Very good check-in experience. I'll stay next time.
  • gls410520610
    Catch up with the heavy rain in the last time to the hotel, to upgrade the high-rise lake view room! Amazing! Hotel location is good, 5-10 minutes walk from the West Lake, clean, sound insulation, good privacy, is the card elevator! The only thing worse is breakfast. There are too many people and not too many kinds! I'll stay next time!
  • jinr77840
    Ok la
  • cgui23
    At first, I was worried. I was afraid it wasn't as good as I thought, but I was very satisfied when I arrived at the room. Although it wasn't very big, the room was very clean and the bathroom was very clean. I specially asked for a big bed and took the children out to play. The family slept enough. Ha ha ha, I'm very satisfied. I'll continue to live here next time. Five star praise.
  • liuwei750208
    Good location!!!!!!
    The price is a little expensive!
  • justdoitls
    Superior geographical location, good hotel service, very good
  • iamjoelin
    My friend said it was good. I will check in next time
  • liwu2006
    The hotel is relatively old and the room area is very small. Generally speaking, it can't reach the level of four stars. It's clean and convenient to walk to the West Lake for about 10 minutes.
  • e01926725
    not bad
  • Satelliter88
    It's a nice room with fruit. It's warm and worth checking in
  • cnfanbo
    just so so
  • x1aoy1
    The room is clean, but the facilities are a little old. Pretty good.
  • tony413
    The way out is convenient, the service is very good.
  • laras
    For the second check-in, the rooms and facilities are still good. It's quiet in the middle of trouble and convenient to travel. It's very close to the subway Longxiang Road station and the West Lake. It's one stop for eating, shopping and sightseeing. You will choose to check in next time.
  • bb0503
    Every time you come to the preferred hotel in Hangzhou, it is very convenient to travel.
  • cdcoda1979
    The coffee shop does not allow smoking and only gives one cup for a pot of tea. Tell her to get another empty glass. He said 20 yuan each. There are dozens of coffee on the coffee list. It turns out that there's only one, and there's no other
  • frobel
    The appearance of the hotel doesn't look very good, but it has a very old retro European style. The hotel is very clean. It's a big bed room. It's really big! I feel I can sleep four people, and the bed is also very comfortable. The hotel is located in the busy area. It's just a straight walk to the West Lake. There are many restaurants along the way. It's still very convenient.
  • e01171326
    Convenient location
  • bioyym
    Very good. It's near the road. It's noisy
  • Nicolebaby
    Good location, good environment, good service
  • lu511618
    The room is very good, the front desk service attitude is very good. It's 10 minutes' walk from the West Lake. There are many kinds of breakfast. I'll choose this hotel next time I come to Hangzhou.
  • scxwj
    The hotel environment is very good, the service attitude is also very good, and there are many kinds of breakfast. In short, it is recommended to stay
    The location is good, the service is also very good, especially the front desk reception. It will be upgraded to a lake view room. I will go to this hotel next time.
  • Olayao
    It's about 10 minutes' walk from the subway station. It's easy to find. Use the door card upstairs, with high safety factor. It takes about 15 minutes to walk away from the West Lake and the music fountain. The room is clean, tidy and satisfactory. The surrounding environment is ordinary. The service was OK. On the whole, it is quite tall
  • Everlid
    Good service attitude, good environment
  • genin
    After reading the comments of netizens, I chose here. I feel really good after checking in. It seems that each of us should take our comments seriously, because our statements will really give others reference. Here, thank the netizens who carefully write comments. The hotel environment, location and service are very good. Everything is OK. We will choose here next time.
  • yaoyipeng
    The room is a little small, but it's very clean. There's no window. It's a little depressing. Walk to the West Lake for ten minutes. Give children toiletries and slippers. Breakfast is very good!
  • tongtong0101
    The environment is fine and clean, and it is quite close to the West Lake
  • e00826548
    Foreign hotel, the first is a good geographical location, located in the center of Pinghai Road, with convenient transportation. The decoration and internal equipment of the room are also very good, recommended!
  • E05972194
    The hotel is better than expected. What needs to be improved is that there are too few TV channels. Can fruit not be the same every day??, But it's sweet, the service is good!
  • allenyong
    The environment is very good, the transportation is convenient, the sanitary conditions are also good, very satisfied
  • gloriadingming
    The geographical location is very good. It's close to the West Lake and you can walk there. The decoration of the hotel is also great. I'll stay next time
  • dicpaccn
    Although the hotel is a little old, it is still good on the whole. The lot is also located in the city center, with convenient access and complete facilities. Worth recommending!
  • e00035604
    The overall evaluation is OK. The hardware facilities are a little old.
  • ltravel
    Except for the small room, everything else is very good! The service attitude of the front desk was excellent. The waiter said hello when they met. I felt very warm! The location of the hotel is very good, the surrounding shopping and food are very convenient, living on the 16th floor, you can see the West Lake, the scenery is very beautiful!