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Merchant Marco Hotel Hangzhou is located on Pinghai Road by the West Lake in the city center, only 300 meters from Exit D of Longxiangqiao Station of Metro Line 1. In 2013, all guest rooms were newly renovated and equipped with disinfection cabinets, humidifiers and smart toilet covers.

This is a classic European-style business hotel. It is operated and managed by Marco Polo Hotel Management Company.

The hotel adopts Italian style design, which reflects the characteristics of 'European style, green living, noble taste, freedom and romance'. The rooms are spacious and welcoming, equipped with quality bedding and premium toiletries.

The hotel also has supporting facilities such as Xiangdu Chinese Restaurant, Jiya's Fine Japanese Restaurant, Authentic Italian Thin-bottom Pizza Beer Bar, Mediterranean Cafe, Full Lake View Grand Ballroom, Boutique Shopping Center, Various Meeting Rooms, Large Underground Parking Garage To make Chinese and foreign guests enjoy convenient, comfortable, quiet and thoughtful service.
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FAQs when booking at Merchant Marco Hotel Hangzhou
  • How far is the hotel from Hangzhou Xiaoshan International Airport?

    Merchant Marco Hotel Hangzhou is 25.4km from the airport.

  • Does Merchant Marco Hotel Hangzhou offer airport shuttle service?

    No, the hotel does not offer airport shuttle service.

  • What are the check-in and check-out time at Merchant Marco Hotel Hangzhou?

    Check-in time is from 14:00, and check-out time is until 12:00 at Merchant Marco Hotel Hangzhou.

  • Does Merchant Marco Hotel Hangzhou have a pool or gym?

    The hotel has a gym, but no pool. See details about other facilities on this page.

  • Does Merchant Marco Hotel Hangzhou have a restaurant?

    Yes, you could have a meal in the hotel.

  • Does Merchant Marco Hotel Hangzhou offer internet or wifi?

    Yes, please request it when you check in the hotel.

  • Does Merchant Marco Hotel Hangzhou accept prepaid room charge?

    Yes, please contact us after submitting a reservation.

  • Does Merchant Marco Hotel Hangzhou accept credit card payments?

    No, the hotel does not accept credit card payment.

  • How much is the breakfast at Merchant Marco Hotel Hangzhou?

    Each costs cny79 for extra breakfast.

  • How much does it cost to stay at Merchant Marco Hotel Hangzhou?

    The room prices is from cny519, but it may vary depending on your stay(e.g. dates, room type etc.).

Reviews more
  • jiemin
    Surrounding the Mall surrounded by Lake went on for ten minutes.
  • alexsensen
    Quite good facilities price high
  • e00050668
    Okay, from near West Lake, room pillows dirtier. yellow, there is a pool room blocking, poor water, will be a long time before they shed
  • babyluning
    From the Lake near, shopping
  • cyxxlyl
  • cy3691018
    Very close to the West Lake, facilities are good in every respect, is parking very nervous ... nice
  • aladou
    Very good condition good.
  • wan_prince1116
    Nice journey, live very comfortable, from the hotel to see the beauty of the West Lake,
  • eos620
    Hotel is near the Lake, do things easy, reasonable prices, every time, is very rigid, per stay to be scheduled before the arrival, more than ten minutes will be cancelled.
  • fclwn
    No window was so boring, steal breath, filling the room, changed hotel the next day. location. There is the kind of Dove shower gel shampoo bottles.
  • davidysj
    It's not bad
  • babs_jia
    That's good
  • BMW0616
    Second stay of the hotel, very average hotel, don't want to live after this hotel.
  • dorice
    Business room, the overall feeling clean, fully equipped, good service!
  • jasmineying2011
    Room was very clean, the times is a city-view room, lake view room to store the actual thing is, don't add money, fly in the ointment is the hotel parking lot small points, guests are charged, feel bad.
  • dora_pan
    Room was a bit noisy, good.
  • bingbing1000
    Environment is good, very close to the West Lake, arrived a few minutes on foot.
  • amigoyuyu
    Great hotel, will stay again.
  • bestyear
    Environmental health services facilities are good.
  • jianl
    Very close to the West Lake, which is very convenient. environment is good, room is clean.
  • darrow
    The location is very good for tourists, off the plane you can also take the airport bus to RBM 20, ten minutes walk to the Lake, I was most surprised is a humidifier in the room; lived in either five stars or by the hotel seven days is not considerate. praise
  • weisley
    Very nice hotel, location, longxiangqiao Metro station 300 metres from Hangzhou, second subway to Hangzhou railway station, taking the train is very convenient. breakfast is rich. excellent, will stay again.
  • guyan_615
    Convenient, close to the West Lake
  • alalan
    Ideally, service quality, free room upgrades, check-in and check-out are fast is recommended.
  • nama4te
    Very convenient, you can!
  • fairy401
    Hotel is good, but busy commercial area
  • amfay
    Service is pretty good, there is a certain level of, intimate and warm.
  • avaya818
    Very close to the West Lake, Hangzhou is a difficult problem, but less than 10 minutes on foot from the hotel to the Lake (fountain), near the upscale shopping stores, and mass consumption.
  • fanggang123
    Convenient and quick
  • eric3300
    Apart from location, a four star hotel facilities can be. as regards services, it generally. breakfast not included, there is plenty to eat, so it doesn't matter.
  • daveiwang
    Hotel is OK, location very good.
  • m01961030
    Good location, clean, friendly, less convenient by taxi.
  • beep69
    First hotel front desk very friendly, free room upgrade, room attendants three words, well, then brushing room card to ride the elevator, safe, four star room facilities, good will come.
  • cooperyee
    Okay, service should strengthen! because it is a business hotel, front desk personnel are more evident on the service do not, cannot make visitors feel at home. Front desk not only provide a smile, to be able to help guests recommended accommodation rooms
  • dino_don
    Very good hotel, facilities quite complete
  • dengyi99
    Very good, has lived here '
  • longv
    Good location, outside the hotel is very old, can! seems to usually priced lower it! breakfast also!
  • seema1234
    Air conditioning not to force, no response
  • Andrew889
    Service was very good, very close to the West Lake.
  • lina62767744
    Very good! I fell was responsible for giving my mail back. next time you want to stay!
  • nobelice
    Hotel real is a little bit different, General, accessibility
  • babywalls
    Hotel location is very good, from the West Lake walk 10 minutes, complete peripheral, is a good choice!
  • e00107995
    To n times, Hangzhou, Hangzhou, found very poor services have one thing in common, four star hotel service, hotel management didn't realize?
  • asterid
    Hotel location from the West Lake, Metro, Silver Lake Thai food shopping center within 10 minutes walking distance, very convenient. 12 by Metro 12;25 departure to the railway station, than the original taxi a lot easier. Last renovation within the hotel facilities have greatly improved. 4 star hotel is in the same excellent. for this choice was satisfied.
  • nancy_155
    Overall is good, is the room is not so good to hear voices in the next room, toilets can hear the sound of the next, and finally is the bed is too soft.
  • Bluejune
    All are very good
  • litao_2011
    Hotel reviews Guide
  • feng2826
    Rooms are too old, TV too small ... Nice, next time will be in another place
  • olivesx
    Overall feeling is OK, good location, to take their children to the West Lake to see musical fountain is also more convenient.
  • tiffany_xiu
    Help dad book feeling good