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Merchant Marco Hotel Hangzhou is located on Pinghai Road by the West Lake in the city center, only 300 meters from Exit D of Longxiangqiao Station of Metro Line 1. In 2013, all guest rooms were newly renovated and equipped with disinfection cabinets, humidifiers and smart toilet covers.

This is a classic European-style business hotel. It is operated and managed by Marco Polo Hotel Management Company.

The hotel adopts Italian style design, which reflects the characteristics of 'European style, green living, noble taste, freedom and romance'. The rooms are spacious and welcoming, equipped with quality bedding and premium toiletries.

The hotel also has supporting facilities such as Xiangdu Chinese Restaurant, Jiya's Fine Japanese Restaurant, Authentic Italian Thin-bottom Pizza Beer Bar, Mediterranean Cafe, Full Lake View Grand Ballroom, Boutique Shopping Center, Various Meeting Rooms, Large Underground Parking Garage To make Chinese and foreign guests enjoy convenient, comfortable, quiet and thoughtful service.
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FAQs when booking at Merchant Marco Hotel Hangzhou
  • How far is the hotel from Hangzhou Xiaoshan International Airport?

    Merchant Marco Hotel Hangzhou is 25.4km from the airport.

  • Does Merchant Marco Hotel Hangzhou offer airport shuttle service?

    No, the hotel does not offer airport shuttle service.

  • What are the check-in and check-out time at Merchant Marco Hotel Hangzhou?

    Check-in time is from 14:00, and check-out time is until 12:00 at Merchant Marco Hotel Hangzhou.

  • Does Merchant Marco Hotel Hangzhou have a pool or gym?

    The hotel has a gym, but no pool. See details about other facilities on this page.

  • Does Merchant Marco Hotel Hangzhou have a restaurant?

    Yes, you could have a meal in the hotel.

  • Does Merchant Marco Hotel Hangzhou offer internet or wifi?

    Yes, please request it when you check in the hotel.

  • Does Merchant Marco Hotel Hangzhou accept prepaid room charge?

    Yes, please contact us after submitting a reservation.

  • Does Merchant Marco Hotel Hangzhou accept credit card payments?

    No, the hotel does not accept credit card payment.

  • How much is the breakfast at Merchant Marco Hotel Hangzhou?

    Each costs cny79 for extra breakfast.

  • How much does it cost to stay at Merchant Marco Hotel Hangzhou?

    The room prices is from cny519, but it may vary depending on your stay(e.g. dates, room type etc.).

Reviews more
  • Cocolly
    No window really does feel very oppressed, don't know dawn, turn off the whole night
    2021-01-18
  • marujo
    ? ?, ? 10?. ? ? ? ? ?, ? ?. ? ?, ? ? ? ?. ? ? ? ? ?.
    2021-01-18
  • c79660867
    Due to often travel so on hotel environment requirements also is high! this is parent-child holiday so more should live of comfortable, so see comments selected has this hotel. staying Hou really of didn't disappointed, health clean, shower very cool, water rushed, bed products also is comfortable, General for I very satisfaction! family are is happy! on has, hotel service personnel attitude no said! also sent has baby slippers and toothpaste toothbrush, is praise!
    2021-01-18
  • SooJung
    Good health condition, convenient transportation, rich breakfast, ideal for business people.
    2021-01-18
  • gdtulip
    Good, temporary friends over scheduled! from West Lake near lakeside shopping district! value OK-
    2021-01-18
  • catlo
    OK, swimming lake is easy.
    2021-01-18
  • emily1973
    The decoration of the hotel is new, the rooms are very clean, ordered the ex-gratia room free upgrade to deluxe room, children really enjoy, very quiet, close to the Lake Oh, we were walking past, fine, go in the future, will this one.
    2021-01-18
  • anna1511
    Hotel services and facilities, Good---
    2021-01-18
  • xiaowu
    In the West Lake scenic area near the old town the hotel facility slightly old, but very clean, overall feel good, is city-view room, lake view room Windows of distinction, a geographical advantage, not much difference
    2021-01-17
  • mayidodo
    Very good location, shopping, tours, meals are easily on foot, buses can be solved. speed of check in and check out were very quick, back to the room up-grade. have a big breakfast, variety, 78, price/performance.
    2021-01-17
  • rubstone
    Very close to the Lake and the door is too small inside rooms can also
    2021-01-17
  • e00022405
    just so so. it is different with HongKong Marco Polo group
    2021-01-17
  • e04547687
    Although the room upgrade, but the arrangement of the rooms have a post is not very good, OK, went to the West Lake walk 15 minutes!
    2021-01-17
  • e02260224
    Hotel is likely to wash carpets, choking throats, very uncomfortable. Hope that after cleaning the carpet and open Windows, guests will taste light. Recently would not choose this hotel.
    2021-01-17
  • cjm3399
    Good location to Hangzhou
    2021-01-17
  • lianne521
    Good location, facilities and some old, service can be, is the price too high. Careful live at the door of a taxi in the evening, and associated shops.
    2021-01-17
  • B30767973
    Good location, convenient traffic.
    2021-01-16
  • Alec_Lai
    Was wants to live in Lake side, friends recommended Marco Polo holiday, will hold with try a try of idea scheduled has! live in XV layer, is quiet, facilities although some old, but is clean! from parking of security to Manager are is enthusiasm, and shop in one surname party of Manager also special drive put we sent to has Lake scenic, free of yo! and around dinner, shopping are is convenient, distance Lake walk not to 10 minutes! strongly recommended know taste views of outside sold, taste beauty price low! night shopping finishedWest Lake Hotel bubble bath, drink some wine, view Mei bought taste, not too happy!
    2021-01-16
  • fsmmay
    Location is OK, but rooms are old and small, poor equipment, next time will not be considered!
    2021-01-16
  • Jessie W
    Location is good, who is is convenient to downtown, snatching gold is also for the downtown area, so the room is small, comfortable four star hotel, high cost performance, recommend staying.
    2021-01-16
  • glfree
    Good location
    2021-01-16
  • linxuxi
    All right
    2021-01-16
  • noyellow
    Many times staying at, okay, it is a bit far from my place.
    2021-01-16
  • bass01
    Hotels in lakeside, service very friendly. rich breakfast special. give people a feeling of being at home, have the opportunity to choose this.
    2021-01-16
  • Xiaaa
    Not available because another Marco Polo room, so choose it, really much worse than there!
    2021-01-16
  • m54402102
    Not bad, but customers are credit card guarantee is required, a little uncomfortable
    2021-01-16
  • e00075371
    Provide preferential room, go to because the room was not directly upgrade to Lake view, very good. I don't know hotel is a newly renovated, indoor paint smell a bit strong.
    2021-01-16
  • evasunsun
    Newly renovated rooms are nice, return to hotel's standard, or parking is a problem.
    2021-01-16
  • atoing
    Hotel is great, convenient!
    2021-01-15
  • tiantian0924
    Convenient. play is very convenient to eat, mainly from West Lake near. rooms are very good. is heating too foot. somewhat suffocating. very nice hotel ... next time I go to select it!
    2021-01-15
  • panuci
    Live good detail here is good
    2021-01-15
  • yiyayoyo
    Near West Lake, bed was very soft, room was bigger would be nice
    2021-01-15
  • luweitang84
    Very good
    2021-01-15
  • edmondnew
    Front desk good service consciousness is high, two rooms booked, when there is a cleaned out, and came together to upgrade and concierge service is also good, work more active. facilities for newer. after the bathroom there is a toilet flush nozzle, Yes. to find along the road.
    2021-01-15
  • weiwang
    Good location, hotel very well in all aspects of environmental health!
    2021-01-14
  • e02127761
    Help customers good customers for good location good
    2021-01-14
  • bo_niu
    Very good hotel, the window could see West Lake
    2021-01-14
  • converse001
    Lot is King
    2021-01-14
  • E00662633
    It wasn't too bad
    2021-01-14
  • godwingao
    Reception could be friendlier, otherwise a perfect hotel for 1 night.
    2021-01-14
  • com989
    Very good de
    2021-01-14
  • congeelee
    It's OK
    2021-01-14
  • littlefacedd
    Thoughtful service
    2021-01-14
  • singstar1234
    Merchant Marco Hotel Hangzhou can also go out to the right, March 10-minute disadvantage is the West Lake is obsolete facilities
    2021-01-14
  • mcjieba
    City Center downtown, travel facilitation
    2021-01-14
  • D03387230
    Merchant Marco Hotel Hangzhou will stay again
    2021-01-14
  • iamml
    Very good
    2021-01-14
  • esboy87
    Nice, convenient, highly recommended
    2021-01-14
  • Aarongao2010
    Hotel OK location, convenient, convenient catering.
    2021-01-14
  • dingding5233
    Going to a subway station need for 5 min. There are not so much restrant near by this hotel. The room was very clean and wide. There is no free water. The room and service are equivalent to the price.
    2021-01-14