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Merchant Marco Hotel Hangzhou is located on Pinghai road by the West Lake in the city center, only 300 meters away from exit D of longxiangqiao station of Metro Line 1. In 2013, all guest rooms were newly decorated and equipped with disinfection cabinet, humidifier and intelligent toilet cover.
This is a classic European style business hotel, which is operated and managed by Marco Polo Hotel management company. It has won many awards such as 'China Hotel Venus Award', 'tourist satisfaction service enterprise' and so on.
The hotel adopts Italian style design, reflecting the characteristics of 'European style, green life, noble taste, freedom and romance'. The rooms are spacious and warm, equipped with high-quality bedding and advanced bath products.
In addition, the hotel has Xiangdu Chinese restaurant, Jiya fine Japanese food restaurant, authentic Italian thin bottom pizza beer bar, Mediterranean coffee shop, all lake view luxury banquet hall, boutique shopping mall, all kinds of conference rooms, large underground parking garage and other supporting facilities, so that Chinese and foreign guests can enjoy convenient, comfortable, quiet and thoughtful service.
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FAQs when booking at Merchant Marco Hotel Hangzhou
  • How far is the hotel from Hangzhou Xiaoshan International Airport?

    Merchant Marco Hotel Hangzhou is 25.4km from the airport.

  • Does Merchant Marco Hotel Hangzhou offer airport shuttle service?

    No, the hotel does not offer airport shuttle service.

  • What are the check-in and check-out time at Merchant Marco Hotel Hangzhou?

    Check-in time is from 14:00, and check-out time is until 12:00 at Merchant Marco Hotel Hangzhou.

  • Does Merchant Marco Hotel Hangzhou have a pool or gym?

    The hotel has a gym, but no pool. See details about other facilities on this page.

  • Does Merchant Marco Hotel Hangzhou have a restaurant?

    Yes, you could have a meal in the hotel.

  • Does Merchant Marco Hotel Hangzhou offer internet or wifi?

    Yes, please request it when you check in the hotel.

  • Does Merchant Marco Hotel Hangzhou accept prepaid room charge?

    Yes, please contact us after submitting a reservation.

  • Does Merchant Marco Hotel Hangzhou accept credit card payments?

    No, the hotel does not accept credit card payment.

  • How much is the breakfast at Merchant Marco Hotel Hangzhou?

    Each costs cny79 for extra breakfast.

  • How much does it cost to stay at Merchant Marco Hotel Hangzhou?

    The room prices is from cny389, but it may vary depending on your stay(e.g. dates, room type etc.).

Reviews more
  • bonydavid
    Stay often????
  • iceyiwen
    Marco Polo Hotel has a good geographical location. It is very close to the subway station. The front desk attitude of the hotel is also very good. The front desk uses machine self-service for check-in and check-out. The sanitation and facilities of the room are also very good. Environmental sanitation and facilities are still good. The geographical location is also good. It takes about ten minutes to walk to the West Lake. It is also a business district around. It is very convenient to buy things. The elevator needs to swipe the card to select the floor, which is safer. The hotel parking lot is charged, 20 yuan a day.
  • a278466952
    Good location, average facilities
  • e01187429
    Convenient geographical location
  • liangfion
    Business trip, the hotel is very close to the West Lake, evening walk, also close to the subway, traffic jam, you can choose the subway. The temperature of the room is good.
  • gp02agundam
    The hotel is about 10 minutes' walk away from the West Lake, with clean rooms and complete facilities
  • longdeai168
    With the unpleasant experience of other hotels, the hotel's front desk check-in is very fast. The hotel is not as old as it is said. The shower room is well sealed, so it won't be full of water after taking a bath. It can check out quickly, and it will check in next time.
  • adinn
    Not bad....
  • bastent
    It's a walking distance from the West Lake. It's convenient to eat around. The room is booked as a deluxe room, which seems to be no big difference from an ordinary room.
  • Cwl210
    Very good, convenient transportation, close to the West Lake
  • nisuf
    The hotel is a little old, but it's cost-effective
  • m02284598
    Booking on behalf of others
  • cocojing417
    The location is good from the West Lake. The hotel has been renovated. Good service and facilities, very good. The price is a little high. It doesn't match this. The hardware and services are about 400.
  • jaden
    Good experience. I'll go next time
  • babyneeed
    It's super convenient. It's the West Lake when you go out. It's very beautiful
  • pennylpl
    not bad
  • batongyang
    Very good
  • fenny5555
    The location is very good. It's very close to the West Lake. You can see the West Lake directly from the hotel room. It's very beautiful. The hotel room is great, bigger than expected. It looks a little old outside the hotel, but it's newly decorated inside. All the facilities are wonderful. The bathroom is very considerate. Generally, I dare not take a bath in the hotel bathtub, but the bathtub in this hotel is very clean and free. There are separate facilities for direct drinking water. Very special is the toilet, beside there are special tools for women to wash, very intimate. Shower gel and shampoo are the same as household products. The service was very good. As soon as the taxi stopped and was still paying, the staff at the door came to help take the luggage to the front desk. After checking in, I helped to take my luggage to my room, and introduced the hotel in the elevator. Every day there are fresh fruits and candy, and the room is clean. In addition, of all the hotels I have stayed in, this one is the only one with children's bathrobes and slippers. Great! There's a bus to the airport not far from the hotel. It's only 40 minutes to the airport. It's very convenient. It's the most cost-effective hotel. recommend!
  • gfx06767
    Good location. It's very convenient to go to the West Lake
  • gaoliangjie
    The hotel is nice, clean and convenient... It doesn't look very good. It's different when you walk in. It's close to the West Lake. It's ten minutes' walk. It's convenient to shop around. There is also an airport bus not far away... Convenient!
  • LRS2009
    The location is convenient, the service is good, the parking lot is a little small and charges
  • CW1967
    I ordered it for the customer. It's very good
  • fffnnn
    The hotel has good facilities, good breakfast and buffet. It's close to the West Lake, which is more convenient. recommend!
  • e00346589
    The hotel is a little old, but it's quite close to the West Lake. Overall, it's not bad.
  • wangfubo
    Fairly good, good, convenient transportation
  • melodylc
    It is simple, quiet, clean, warm, convenient transportation, surrounded by delicious food and high cost performance
  • jdotpeng
    Close to West Lake and business district! Very convenient! The service was considerate.
  • Glainb
    Not bad. It's close to the West Lake. It's good to play
  • apollo1205
    I don't know why I can't watch all the movies because of the copyright problem after using the WiFi of the hotel
  • wangluo_88
    Hangzhou West Lake side of a high cost-effective Hotel, after redecoration is much better than the original, around eat, travel, play, buy enough convenient, recommended.
  • ai_leilei
    Very satisfied. It's convenient to eat and live. Shampoo and shower gel are soft and easy to use than other hotels. I'll stay.
  • dajiuwu
    The hall is not grand enough, parking fees are not appropriate
  • SammyGu
    It's possible that the decoration will taste a little soon. Everything else is very good.
  • e00155462
    Very satisfied. The environment is also very good. It's convenient to travel.
  • bbwnnw
    It's convenient to have dinner downstairs. There's also a small bar. It's good to sit down when you're free
  • angelia0121
    Maybe it's upgraded to a business room. It's worth the price. It's well-equipped, similar to a five-star one, and it's very convenient in the city center
  • loulouyue
    The hotel is nice and clean, but if the breakfast is more than 1.3m, the adult price will be charged.
  • c1181051659
    Hotel service was up to standard
  • emilymagg
    The location is very good, the room is also very clean, the surrounding living place is also very good, it is worth recommending to come again, the only fly in the ointment is that the air conditioning is a little insufficient, it may be the power problem
  • baobaolily
    Permanent residence
  • BannyWang
    Business trip, stay all the time, praise
  • slimjimi
    The hotel is located by the West Lake, with convenient transportation, quiet in the middle of trouble, clean rooms and warm layout. Compared with hotels of the same grade, the hotel has high cost performance. The waiter is very friendly and will check in next time.
  • bloodwing
    The location is unknown. It's a little old, so the facilities are a little old, but it's very clean and has no smell
  • joylcf
    Clean and tidy with convenient transportation
  • feilong
    The service of the hotel is the same as before. The room facilities have been updated. It's good and cost-effective. It's closer to the West Lake. Continue to recommend
  • anranyuemo
    I'm a little disappointed. The lake view room is opposite the hospital. I called the front desk and said that I can see the lake during the day...
  • soso88
    The room is clean and convenient to travel
  • Love Kobe
    In general, I will make do with........
  • finalf
    Yes, the only drawback is that the gym is too shabby.
  • liyun2012
    It's OK. I've lived twice!
  • weilaiyu
    The cost performance is fairly good
  • lisaedison
    The hotel is about 10 minutes' walk away from the West Lake, which is convenient for travel. The service attitude was very good. As we stayed for two nights, we upgraded the lake view room for free. It's noisy in the morning because of the street. Good overall!
  • liude707
    not bad
  • danlexus
    Originally, I chose Huachen opposite for a long time, but the hotel facilities were too old, so I cancelled my stay and chose Marco Polo. On the day of check-in, the hotel helped upgrade the room type. The hotel can walk ten minutes to the West Lake. There are many shopping malls around. It's OK to eat and go shopping. The hotel has fruit gifts and children's slippers every day. The service is very considerate. The next time I take the elderly and children to Hangzhou, I will choose to live in this family.
  • marcolv
    The room environment is very good. Good value for money. It's close to the West Lake
  • jiabi1980
  • blsnow
    very good
  • polas
    It's not very soundproof
  • e00388903
    The hotel is located in the city center, with convenient transportation and police room. The layout is warm and cost-effective. I will choose it next time.
  • e00119301
    Cost effective with high hotel, four-star price, five-star treatment, walk out to the West Lake is very close
  • allen359
    It's a windowless room. I feel fine. The bed is big, clean and comfortable. Breakfast is very good. There are many kinds of food and drinks.
  • blisslove
    The sanitation was very good, the service was warm and considerate, and the geographical location was very convenient.
  • angletoto
    The hotel has good environment, convenient transportation, complete and perfect facilities, clean rooms and good service. It is close to the West Lake scenic spot and the commercial street, and the surrounding is prosperous.